Sign Up for a Membership in the Customer Portal (How-To)

Article Details

Summary

This article shows pet parents how to sign up for a membership in the Customer Portal. You can also sign up in the Gingr for Pet Parents Mobile App.

Before You Begin

You'll need:

  • A business with integrated payments through Gingr Payments or CardConnect. Membership sign-up in the Customer Portal requires it.
  • A Card on File. You can add one during sign-up if needed.

Steps

  1. Go to the Customer Portal and log in as an existing customer.
  2. Select Side Navigation: Shop.
    The Customer Portal side navigation with Shop selected.
  3. Select Shop Memberships to view the available Retail Items for sale.
    The Shop page with the Shop Memberships button.
  4. Find the membership and select View & Enroll.
    A membership listing with the View & Enroll button.
  5. Confirm the Card on File, or add one if needed.
    The Card on File step of membership sign-up.
  6. Review the membership benefits.
  7. Sign the Agreement.
    The membership benefits and Agreement screen.
  8. Review the payment schedule.
    The payment schedule screen with the Enroll button.
  9. Select Enroll. A confirmation screen shows all the details of your sign-up.
    The confirmation screen with the details of the membership sign-up.

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