A deposit is a portion of a reservation paid prior to check-in. This held deposit helps to ensure that an owner will show up for their reservation, and will be applied to the reservation's invoice upon check out as a payment.

Before You Begin

• Gingr prompts the customer to handle the deposit later or pay immediately depending on the New Deposit email settings as configured in Left-hand Navigation: Admin » System Email. 
  
  
  
  
• If you refund or forfeit a deposit on a reservation you will not be able to recollect it. You can create a new reservation or you can apply a pre-payment. Please see our article on Apply Pre-Payment to an Estimate Invoice.

Topics

• Deposit Management Overview Reference
• Collect Deposits How-To
• Manage Deposits of Requested Reservations How-To
• Apply Deposits at Checkout How-To
• Refund a Deposit How-To
• Refund a Deposit to a Different Payment Method How-To
• Forfeit a Deposit How-To
• Convert a Deposit to Store Credit How-To