A deposit is a portion of a reservation paid prior to check-in. This held deposit helps to ensure that an owner will show up for their reservation, and will be applied to the reservation's invoice upon check out as a payment.

Before You Begin

• Gingr prompts the customer to handle the deposit later or pay immediately depending on the email settings as configured in Left-hand Navigation: Admin » System Email. 
  
  
• If you refund or forfeit a deposit on a reservation you will not be able to recollect it. You can create a new reservation or you can apply a pre-payment. Please see our article on how to Apply Pre-Payment to an Estimate Invoice.

Collect Automatically Required Deposits

If you have set up required deposits or a specific type of reservation for a specified date range, a prompt will appear to pay the deposit when the new reservation is created from the New Reservation Page. 

Manually Created Deposits

Additionally, deposits can be manually created. This requires the toggle Allow Deposits on Any Reservation to be on from Left-hand Navigation: Admin » Deposits.

Create a Deposit by Percentage

1. Create a new reservation.
   
   
2. View the Deposit tab.
   
   
3. Click the Create Deposit button at the bottom of the New Reservation page. 
   
   
   
4. Enter a percentage of the total charges that should then be required as a deposit. This will create the deposit requirement for the reservation.
   
   
   
5. Save the Reservation. You'll be given a prompt to collect the deposit now or handle it later.
   
   
   
6. To collect the deposit at that time, click Collect Deposit Now.
   
   
7. Enter the customer's payment information.
   

Create a Deposit with a Custom Dollar Amount

Related Resources

• Reservation Deposits Topic Outline
• Deposit Management Overview Reference
• Manage Deposits of Requested Reservations How-To
• Apply Deposits at Checkout How-To
• Refund a Deposit How-To
• Forfeit a Deposit How-To
• Convert a Deposit to Store Credit How-To