Article Details
Summary
Before you test specific cases or example estimates, review your admin settings for default rates and automatic pricing rules. Also review your hours of operation at Left-hand Navigation » Admin » Hours of Operation if any of your rules use those hours. See Hours of Operation.
Important: If any pricing is wrong, contact your Onboarding Specialist or the Support Team for help.
Before You Begin
Warning: Your facility must verify pricing before you go live and any time you update pricing or pricing rules. Gingr cannot be held liable for charging customers the wrong amount. If something is wrong, contact your Onboarding Specialist or Customer Support right away.
- After an invoice is processed through the shopping cart, you cannot adjust the charges. If you make a mistake or need to change pricing rules, void and re-create the reservation. See How to Void Items or Invoices.
- Facilities manage pricing in many ways, and no two are alike. Know all of your facility's pricing structures. These can include exceptions to some rules, compounding rules, rules that do or do not change base rates, and other details. Keep in mind the total you want to charge a customer in specific cases.
Steps
- Go to Left-hand Navigation » Admin » Location Default Rates. The page lists all your Reservation types, Service types, and Service Options.
- Review the default rates. This page does not include any pricing modifiers. You check those next.
Next Steps
Go to Verify Pricing Rules.
Related Articles
- Price Verification Process
- Verify Pricing Rules How-To
- Generate Estimates to Verify Reservation Pricing How-To
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