Review Location Default Rates (How-To)

Article Details

Before diving into any specific test cases or example estimates, you will need to review your admin settings for your default rates and automatic pricing rules. You may also wish to review your hours of operation from Left-hand Navigation » Admin » Hours of Operation if any of your rules may act upon those hours. For more information about evaluating your hours, please see our article on Hours of Operation

Important: If any pricing is incorrect, be sure to reach out to your Onboarding Specialist or our Support Team for assistance. 

 

Before You Begin

Warning: It is imperative that your facility completes price verification prior to going live and anytime pricing or pricing rules are updated. Gingr cannot be held liable for instances of incorrectly charging customers. If something is incorrect please reach out to your Onboarding Specialist or Customer Support immediately. 

  • Once an invoice is processed through the shopping cart, charges cannot be adjusted. If you make a mistake or need to alter pricing rules, you will need to void and re-create the reservation. See our article on How to Void Items or Invoices for more information.

  • There are countless ways a facility may manage their pricing and no two are alike. It is important that you are familiar with all of your facility's pricing structures. This might include exceptions to some rules, compounding rules, rules that do or don't modify base rates, and many more nuanced details. Be mindful of the total amount you wish to charge a customer under specific circumstances. 

 

Review Location Default Rates

The first step in reviewing your reservation rates is to view your default rates from

  1. Navigate to Left-hand Navigation » Admin » Location Default Rates. Here you will find a complete list of your Reservation types, Service types, and Service Options.
    Review Location Default Rates.gif

  2. Review Default Rates.

    • This page will not account for any pricing modifiers, so you will be verifying those next.

 

Next Steps

Proceed to Verify Pricing Rules.

 

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