Prices for things like packages, package subscriptions, group classes, and retail items should also be double-checked for accuracy. As these are less complex and will not have pricing rules associated, you can simply review the Admin page associated with each category. 

Important: If any pricing is incorrect, be sure to reach out to your Onboarding Specialist or our Support Team for assistance. 

Before You Begin

Warning: It is imperative that your facility completes price verification prior to going live and anytime pricing or pricing rules are updated. Gingr cannot be held liable for instances of incorrectly charging customers. If something is incorrect please reach out to your Onboarding Specialist or Customer Support immediately. 

• Once an invoice is processed through the shopping cart, charges cannot be adjusted. If you make a mistake or need to alter pricing rules, you will need to void and re-create the reservation. See our article on How to Void Items or Invoices for more information.
  
  
• There are countless ways a facility may manage their pricing and no two are alike. It is important that you are familiar with all of your facility's pricing structures. This might include exceptions to some rules, compounding rules, rules that do or don't modify base rates, and many more nuanced details. Be mindful of the total amount you wish to charge a customer under specific circumstances. 

Packages & Packages Subscriptions

Remember that the package prices might be less than the total value of the credits if you provide a discount to customers who buy a package. Each credit will still be worth the reservation type base rate. For more information see our articles on how to Set Up Packages and Package Subscriptions. 

1. Navigate to Left-hand Navigation» Reservations» Packages & Subscriptions.
   
   
2. Check that the price is set correctly and the tax toggle is on or off as needed for your business. 
   

Group Classes

Most facilities sell packages for customers enrolling in Group Classes. If this is the case for you, you can use the section above about packages to verify pricing.

If instead your Group Classes are simply paid for at checkout, you may need to review your Location Default Rates for the associated reservation type. To do so, see Review Location Default Rates. 

Retail

1. Navigate to Left-hand Navigation » Reservations » Retail.
   
   
2. Scroll to the Retail Items section.
   
   
3. Review the price for each item. For more information see our article Create & Manage Retail Items.
   

Related Resources

• Price Verification Process
• Review Location Default Rates How-To
• Verify Pricing Rules How-To
• Generate Estimates to Verify Reservation Pricing How-To
• Verify Discounts and Fees How-To
• Verify Tax Settings How-To
• Generate Estimates to Verify Appointment Pricing How-To