Summary

Double-check taxes before you charge customers.

Notice: If an invoice is checked out before taxes are set up, you cannot fix it later. You must void the invoice, refund it, and re-create it with the correct tax charges.

Before You Begin

Warning: Verify prices before you go live and any time you change pricing or pricing rules. Gingr cannot be held liable for charging customers incorrectly. If something is wrong, contact your Onboarding Specialist or Customer Support right away.

• Once an invoice is processed through the shopping cart, you cannot change the charges. If you make a mistake or need to change pricing rules, void and re-create the reservation. See How to Void Items or Invoices.
• No two facilities price the same way. Know all your pricing structures. They may include exceptions, compounding rules, rules that do or do not change base rates, and more. Check the total you want to charge a customer in each case.

Steps

1. Go to Left-hand Navigation » Admin » Tax Settings.
2. Check that everything is set up correctly.
3. After you review the settings, run estimates and check the tax calculations.

   

Next Steps

Go to How to Generate Estimates to Verify Appointment Pricing.

Related Articles

• Price Verification Process
• How to Verify Discounts and Fees How-To
• Verify Package, Group Class, and Retail Item Pricing How-To