Taxes should also be double-checked before charging customers.

Notice: If an invoice is checked out before Taxes are set up, the invoice cannot be retroactively corrected. The invoice will need to be voided, refunded, and recreated with the correct tax charges.

Before You Begin

Warning: It is imperative that your facility completes price verification prior to going live and anytime pricing or pricing rules are updated. Gingr cannot be held liable for instances of incorrectly charging customers. If something is incorrect please reach out to your Onboarding Specialist or Customer Support immediately. 

• Once an invoice is processed through the shopping cart, charges cannot be adjusted. If you make a mistake or need to alter pricing rules, you will need to void and re-create the reservation. See our article on How to Void Items or Invoices for more information.
  
  
• There are countless ways a facility may manage their pricing and no two are alike. It is important that you are familiar with all of your facility's pricing structures. This might include exceptions to some rules, compounding rules, rules that do or don't modify base rates, and many more nuanced details. Be mindful of the total amount you wish to charge a customer under specific circumstances. 

Verify Tax Settings

1. Navigate to Left-hand Navigation » Admin » Tax Settings.
   
   
2. Verify that everything is configured appropriately.
   
   

3. Once your settings have been reviewed, you can run estimates and check tax calculations.

   

Next Steps

Proceed to Generate Estimates to Verify Appointment Pricing.

Related Resources

• Price Verification Process
• Review Location Default Rates How-To
• Verify Pricing Rules How-To
• Generate Estimates to Verify Reservation Pricing How-To
• Verify Discounts and Fees How-To
• Generate Estimates to Verify Appointment Pricing How-To
• Verify Package, Group Class, and Retail Item Pricing How-To