Verify Package, Group Class, and Retail Item Pricing (How-To)

Article Details

Summary

Check the prices for packages, package subscriptions, group classes, and retail items. These have no pricing rules, so you can review the Admin page for each category.

Important: If any pricing is incorrect, contact your Onboarding Specialist or Support right away.

Before You Begin

Warning: Verify prices before you go live and any time pricing or pricing rules change. Gingr cannot be held liable for incorrect charges to customers.

  • Once an invoice is processed through the shopping cart, you cannot adjust the charges. If you make a mistake or change pricing rules, void and re-create the reservation. See How to Void Items or Invoices.
  • No two facilities manage pricing the same way. Know your facility's pricing structure, including exceptions, compounding rules, and rules that do or do not modify base rates. Keep the total you want to charge a customer in mind.

Steps

Verify Packages and Package Subscriptions

Package prices can be lower than the total value of the credits if you discount packages. Each credit is still worth the reservation type base rate. See Set Up Packages and Package Subscriptions.

  1. Go to Left-hand Navigation » Reservations » Packages & Subscriptions.
  2. Check that the price is correct.
  3. Check that the tax toggle is on or off as your business needs.

    Verify package and subscription prices

Verify Group Classes

Most facilities sell packages for Group Classes. If you do, use the steps above to verify pricing.

If customers pay for Group Classes at checkout, review the Location Default Rates for the reservation type. See Review Location Default Rates.

Verify Retail Items

  1. Go to Left-hand Navigation » Reservations » Retail.
  2. Scroll to the Retail Items section.
  3. Review the price for each item. See Create & Manage Retail Items.

    Verify retail pricing

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