Membership-related communication is essential for both pet parents and staff. Specific events trigger automatic emails and notifications to ensure timely updates and actions. 

Before You Begin

Communication

Gingr sends a variety of system-generated emails to your customers, each of which can be turned on or off by your business and have customizable templates. These articles will go over the system-generated email specific to Memberships. 

Notification Center

What notifications a user receives depends on their group and the permissions that group is configured to have. You can change these notification permissions at any time. You can also create more groups to fine-tune exactly what each user should get. For more information, see our article on User Groups and Permissions.

Important: If User Groups and Permissions are updated, notifications that happened in the past will not populate for that user. 

Notifications can be local to only the relevant location where the notification was triggered or can be global, meaning the notification will display at all locations regardless of where it is relevant. For more information see Differences Between Global and Local Notification Settings. 

Topics

• Set Up & Customize Membership-Related System Emails How-To
• Membership Notification Settings How-To
• Membership Renewal Reminders Reference

Related Resources

• System Email Topic Outline
• System-Wide Email Settings Guide Reference 
• Email Template Variable Guide Reference
• Memberships Feature Overview
• Set Up New Memberships Process
• Membership Enrollment Topic Outline
• Convert a Recurring Package Subscription to a Membership How-To
• Set Up $0.00 Membership How-To
• Edit Existing Memberships How-To
• Delete or Disable a Membership Type How-To
• Memberships System-Wide Settings Reference
• Membership Billing & Payments Topic Outline
• Track Memberships Revenue Topic Outline
• Manage Memberships from Owner Profile Topic Outline
• Membership Renewal Reference
• Memberships Report Reference
• Membership FAQs