In Gingr, you can optionally upload a PDF of the Membership Terms & Conditions that will be presented to pet parents during membership enrollment. Every membership includes standard Terms & Conditions, such as the renewal cycle, benefits summary, and cost, even if the optional PDF is not uploaded.

Before You Begin

Before configuring the Terms & Conditions, consider the following:

• You may upload a PDF with detailed Terms & Conditions for pet parents to acknowledge.
• The PDF name will be visible to pet parents.

 Important: Every membership automatically includes a summary of standard Terms & Conditions such as renewal cycles, benefits, and costs, regardless of whether you upload a custom PDF.

Set Membership Terms & Conditions

To upload and set the Membership Terms & Conditions:

1. Navigate to: Left-hand Navigation > Admin > Manage Memberships.
2. Select & Edit: Select the edit button for the Membership you wish to upload the PDF to.
3. Upload PDF (Optional):
   • Select the option to upload a PDF of your Membership Terms & Conditions.
   • This PDF will be available for pet parents to view during the membership enrollment process.
4. Save your changes to finalize the Membership Terms & Conditions.

Helpful Tips

• It is essential to ensure that the Terms & Conditions are clear about the steps for canceling memberships, as cancellations are handled by the business, not via the customer portal.
• Acknowledgment: The Terms & Conditions must be acknowledged by pet parents during enrollment, and this feature cannot be disabled due to credit card regulation compliance.

Previous Steps

• Set Membership Details How-To
• Set Membership Benefits How-To
• Set Membership Financial Settings (How-To)

Related Topics

• Set Up New Memberships Process
• Membership Enrollment Topic Outline
• Convert a Recurring Package Subscription to a Membership How-To
• Set Up $0.00 Membership How-To
• Edit Existing Memberships How-To
• Delete or Disable a Membership Type How-To
• Memberships System-Wide Settings Reference
• Membership Billing & Payments Topic Outline
• Track Memberships Revenue Topic Outline
• Manage Memberships from Owner Profile Topic Outline
• Automatic Email and Notifications for Memberships Topic Outline
• Membership Renewal Reference
• Memberships Report Reference
• Membership FAQs