Gingr allows businesses to streamline recurring memberships for pet parents. Memberships can include various benefits such as discounts, credits, and special pricing. When a customer is enrolled in a membership, the customer’s credit card is automatically charged according to the configured billing schedule, and the associated benefits are applied to their account.

 Important: To use this feature, businesses must have Gingr’s integrated credit card processing enabled through CardConnect or Gingr Payments. For additional details, please review our article: Differences Between Gingr Payments and CardConnect.

Before You Begin

• Memberships are charged and renewed based on the configured billing schedule (weekly, monthly, or annual).
• Ensure the membership's associated benefits and pricing rules are correctly configured to avoid unexpected charges or discounts.
• Updating a customer’s card on file will apply to all future renewal payments for active memberships.
• Refunding a membership payment does not automatically cancel the enrollment. For information about cancellations, refer to the article: Cancel Memberships from Owner Profile. 

Topics

• Complete a Membership Purchase & Enrollment How-To
• Sign Membership Agreements and Terms & Conditions How-To
• Convert a Recurring Package Subscription to a Membership How-To
• Pro-Rated Membership Charges How-To
• View and Manage Membership Enrollment History How-To

Related Resources

• Set Up New Memberships Process
• Set Up $0.00 Membership How-To
• Edit Existing Memberships How-To
• Delete or Disable a Membership Type How-To
• Memberships System-Wide Settings Reference
• Membership Billing & Payments Topic Outline
• Track Memberships Revenue Topic Outline
• Manage Memberships from Owner Profile Topic Outline
• Automatic Email and Notifications for Memberships Topic Outline
• Apply Membership Benefits to Reservations How-To
• Manually Adjust Membership Benefits at Checkout How-To
• Membership Renewal Reference
• Memberships Report Reference
• Membership FAQs